Reply to Review

Reply to a review via Cloutly REST API.

PUT /reply

Reply to a review using API. Submitting the same reviewId again updates the existing reply.

Request

PUT https://app.cloutly.com/api/v1/reply

{
  "replyMessage": "Thanks for your feedback.",
  "reviewId": "cbd42728-9c56-4485-813c-4c85d1e64cf4"
}

Response

{
  "data": {
    "done": true,
    "message": "Reply successful"
  },
  "error": {
    "message": ""
  }
}

Notes

• Check data.done instead of relying on status code alone for provider-side delivery outcome.

• Some replies can fail due to source limitations or re-auth requirements.