Get Review Insights

Return reputation insights for a business.

GET /businesses/{businessId}/review-insights

Pull insight summaries for a business.

Request

GET https://marketplace.cloutly.com/api/v2/businesses/{businessId}/review-insights

Response

{
  "topInsights": [
    {
      "category": "Food",
      "topic": "Overcooked Pasta",
      "mentions": 7,
      "label": "7 people complained about the pasta being cooked.",
      "sentiment": "negative"
    }
  ],
  "recentInsights": [
    {
      "category": "Food",
      "topic": "Overcooked Pasta",
      "mentions": 7,
      "label": "7 people complained about the pasta being cooked.",
      "sentiment": "negative"
    }
  ],
  "statistics": {
    "totalReviews": 140,
    "averageRating": 4.2,
    "averageRatingTrend": -2.1
  }
}

Notes

• recentInsights covers recent time windows.

• topInsights is all-time aggregate insight data.